Terms of Use

1. Acceptance of the Terms

By accessing and using the Clever Health platform (“Service”), you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, you must not access or use our services.

2. Description of the Service

Clever Health provides a software-as-a-service (SaaS) platform that offers an intelligent electronic health record with integrated artificial intelligence for healthcare professionals. The Service may be modified, updated, or discontinued at any time, at our sole discretion.

3. Registration and Account

To use the Service, you must register and create an account. You agree to provide accurate, complete, and current information. You are responsible for keeping your password confidential and for all activity on your account. Notify us immediately of any unauthorized use.

4. Plans and Payments

Some aspects of the Service are charged. By selecting a paid plan, you agree to pay all applicable fees as described on the site. Fees are charged in advance and are non-refundable, except as required by law or explicitly stated in our refund policy.

• Payments are recurring and renew automatically unless cancelled.
• We may change our prices at any time, notifying you with reasonable advance notice.

5. Acceptable Use

You agree not to use the Service for any unlawful purpose or any purpose prohibited by these Terms. You must not:

• Violate any laws, regulations, or third-party rights.
• Send spam or unsolicited messages.
• Attempt to interfere with or compromise the integrity or security of the system.
• Reverse-engineer or attempt to extract the software’s source code.
• Use the platform to generate offensive, defamatory, or harmful content.

6. Cancellation and Termination

You may cancel your account at any time through the control panel. Cancellation stops future billing, but there is no pro-rata refund for the remainder of the current month or year.

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including, without limitation, a breach of these Terms.

7. Intellectual Property

The Service and its original content (excluding user-provided content), features, and functionality are and will remain the exclusive property of Clever Health and its licensors. The Service is protected by copyright, trademark, and other laws of Brazil and other countries.

However, all content you generate through our tools (such as texts, images, and landing pages) is your exclusive property. You retain all rights, title, and interest in the content you create.

8. Limitation of Liability

In no event shall Clever Health, its directors, employees, partners, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, the Service.

9. Changes to the Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Brazil, without regard to conflict-of-law provisions.

11. Contact

If you have any questions about these Terms, contact us at legal@cleverhealth.com.br.